COVID-19 has Iowans wanting more information from federal, state and local governments to guide life-or-death decisions raised by the unprecedented pandemic. Is it safe to go to the store? Do masks prevent spread of the virus? Should my kids go to school in the fall? At a time when Iowans need accurate and complete information, some state agencies, including the Governor’s Office, are ignoring questions from reporters, refusing to do interviews and stalling on public records requests – sometimes for months, Iowa journalists said.